Service

MANAGED WIFI

Stay connected with secure and efficient wireless networks.

For today’s customers, access to the internet via Wi-Fi has become an expectation, not just a luxury. Wherever they go, consumers increasingly rely on businesses to provide complimentary Wi-Fi access. Whether it’s in a café, hotel, retail store, or office space, having internet connectivity has become essential for staying connected, working, or simply browsing.Offering a managed Wi-Fi solution can play a significant role in shaping consumer behavior and influencing the types of businesses they choose to interact with. The presence of free Wi-Fi can often be a deciding factor in where consumers spend their time, money, or loyalty. In fact, it’s becoming a competitive advantage for many businesses, helping them attract and retain customers.

In some industries, providing complimentary Wi-Fi is no longer just a nice-to-have; it’s a key differentiator that can influence consumer decisions. However, the benefits of managed Wi-Fi extend beyond the customer experience. For businesses, it can foster deeper, more meaningful customer relationships and provide opportunities to offer innovative services, such as personalized marketing, loyalty programs, or enhanced customer support. Managed Wi-Fi can also help businesses gather valuable insights into customer behaviour, which can be leveraged to improve service offerings and tailor marketing efforts.

What is Managed Wi-Fi?

Managed Wi-Fi is a business solution that allows Wi-Fi to be provided as a service (think WaaS, or Wi-Fi-as-a-Service). With this approach, organizations can outsource the resource-intensive tasks of managing their Wi-Fi network to a third-party provider. Depending on the size and scope of your business, the tasks involved in procuring, designing, installing, maintaining, monitoring, and securing a Wi-Fi network can require significant time and resources.

A well-designed managed Wi-Fi solution offers a seamless and secure network that enables both customers and employees to connect easily. By choosing a managed service, you can ensure a reliable, high-performance network while avoiding the complexities of in-house management. Depending on your business needs, you can select from a wide range of network devices and top-tier internet service providers to create the best solution for your organization.

The benefits of outsourcing your Managed Wi-Fi network

As the demand for 24/7 internet access grows for both customers and employees, managing Wi-Fi networks can become a daunting task, even for companies with substantial IT budgets. Organizations that opt to outsource their Wi-Fi management to a trusted service provider can unlock numerous benefits, some of which are measurable and easily quantifiable, while others are more nuanced but equally valuable.

The tangible benefits of a managed Wi-Fi solution include improved network speed and performance, a lower total cost of ownership (TCO), enhanced end-user support, stronger network and endpoint security, and a reduction in the workload of in-house IT teams. These factors contribute to a more efficient and effective IT environment.

However, the less tangible benefits of managed Wi-Fi are just as crucial when evaluating whether this solution is the right fit for your business. These include the peace of mind that comes with knowing your Wi-Fi network is in expert hands, the flexibility to scale your network as needed, and the opportunity to focus more on core business operations rather than ongoing network management.

Here are a few to consider:

Demonstrate to your customers that you understand the importance of staying connected.

For consumers, a slow or unavailable Wi-Fi connection can be a major turnoff. When they expect internet access and don't find it, they’ll likely take their business elsewhere. While they might return, consider how much revenue is lost from that one missed visit, connection, or sale. Providing a consistent, reliable, and always-available internet connection is essential for keeping customers engaged.

Gain a competitive edge and draw in new customers to your business.

The quality of your Wi-Fi service can significantly impact your ability to attract new customers and drive sales, depending on your industry and sector. A managed Wi-Fi solution allows you to personalize the connection page with your branding and messaging, providing an additional tool for marketing and customer engagement.

Gain valuable insights into how your guests use Wi-Fi.

Expand your connections rapidly and securely

As your business expands or if you operate multiple locations, scalability and security become crucial. A managed Wi-Fi solution can effortlessly integrate your public (consumer) and private (corporate) Wi-Fi networks, all while ensuring a secure and reliable connection.

Key Features to Consider in a Managed Wi-Fi Solution

When evaluating a managed Wi-Fi solution, the most crucial factor is selecting a reliable and experienced network services provider. You need a company with the technical expertise to guide you through every stage of the process.

Setting up Wi-Fi is just the beginning. While home networks may be plug-and-play, business environments require more attention to detail, with numerous factors to consider.

Your managed Wi-Fi provider should offer more than just installation. They should begin with a thorough analysis of your business needs, followed by a Wi-Fi design that supports your goals and a professional deployment. After installation, the focus should shift to the “three M’s”: monitoring, managing, and measuring.

If your Wi-Fi service isn’t properly monitored, managed, and measured, you’ll be left in the dark about its performance. As user experience becomes increasingly critical to IT, having these three M’s in place ensures you stay proactive and maintain a seamless experience for both customers and employees.

The Security Risks of Unmanaged Wi-Fi

Managing modern Wi-Fi networks can be a significant challenge for most businesses, especially if you don’t have a dedicated security team with ample resources.Managing modern Wi-Fi networks can be a significant challenge for most businesses, especially if you don’t have a dedicated security team with ample resources.

Your Wi-Fi network is just as vulnerable to cybersecurity threats as your corporate network, requiring a robust security strategy to protect it. With the growing number of mobile and IoT devices connecting to networks at an alarming rate, the risks associated with IoT cybersecurity are also increasing.

A managed Wi-Fi solution ensures peace of mind, as your network infrastructure is handled by expert professionals with proven experience in protecting Wi-Fi networks and defending against emerging threats.

We provide reliable, scalable business Wi-Fi with 24/7 support for your employees and end-users. Our solution keeps your back office connected and your data secure, allowing you to focus on your business.